We will accept all authorized returns
Returns must be unworn clothing items with original tags and packaging with SKU label.
We do not accept exchanges of any kind.
Return requests must be initiated within 7 days of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund. (If it is a split package order, it will start from the time of the final package delivery date.)
Once approved we will generate the FREE UPS prepaid label, we will email you with the label attached.
Just print the label, attach it to any box/package and return the items.
You will have 7 days to send the item back for full refund once you receive the free return label.
Once we receive the items back we will process the return and refund the balance back to your account.
Please note free return labels are available for items being shipped within 48 continental states only.
Please contact us here blackivoryapparelboutique@blckivory.com to receive an RMA# for your return.
Please include your Order#, items returning, and the reason for the return.
Processing time is 5-10 business days after we receive the return

***All swimwear, bodysuits, intimates and jewelry are final sale and non-refundable.***